Features, module by module

What Mezan does in each part of the pharmacy.

Point of sale and sales

A sale above the SFDA public price is refused, and a controlled item is not dispensed without prescription details.
Every sale line is checked locally against the item card: quantity, price and tax.
Barcode, keyboard shortcuts, and split payment (cash/card).
Cashier shifts are closed with a backup at closing.
An 80/58 mm thermal receipt and item labels.

Dispensing by earliest expiry, a block on dispensing an expired batch, and a serialised pack is never dispensed twice.
A returned serialised pack enters quarantine; it goes back on sale or is scrapped with the manager code, and an expired one never goes back.
A return captures the serial and the batch and is verified against the original sale.
Weighted average cost, full movements, transfers and adjustments.
Expiry, shortage, item movement and stock reports.
The SFDA drug list kept locally: name, strength, form, control status and public price.
Splitting an item that was merged by mistake.

Supplier receiving by reading the QR of the supplier invoice, with a receiving session that survives a restart.
Linking the dispatch notification numbers in RSD when the supplier invoice is received. Lines linked to a dispatch are accepted manually in the authority’s portal.
A return to the supplier is notified to RSD.

The finance dashboard reads the general ledger with a period selector, and each card has its own error if it cannot be read.
The home screen reads the ledger: total balance (cash and bank), today’s sales against the same day last week, the margin, 7-day sales, sales by account group, the best-selling items net of returns, and out-of-stock items.
Balanced entries computed in halalas; a posted entry is never edited or deleted, and a correction is a reversing entry.
The trial balance and the general ledger with Arabic lines and a link to the source document.
The income statement, the balance sheet and the cash flow statement.
Customer and supplier statements and debt ageing.
A VAT return worksheet with the authority’s 16 boxes; the accountant files the return, not the application.
Manual entries with a draft and approval by a second person, and period and financial year closing.
Receipt and payment vouchers require naming the party, and every safe is linked to a cash or bank account.

A payroll run with an accrual entry then a payment entry, social insurance contributions, the end-of-service provision, and advances.
A CSV file with the IBAN and salary items to prepare the wage protection file at your bank.

Financial reports: the trial balance, the general ledger, the income statement, the balance sheet and the cash flow statement.
Expiry, shortage, item movement and stock reports.
Customer and supplier statements and debt ageing.
Reports print cleanly without the browser header, and an 80/58 mm thermal receipt.

Each branch works independently and sends its activity to your central server.
Items are managed from the main branch and reach the branch without a restart; each branch sees only its own warehouse.
Search for an item’s availability in other branches and request a transfer; a transfer is sent and received.
A branch is enrolled with an activation file that is verified before any local change.

Signed simplified invoices (XAdES) with a QR code and a production certificate (PCSID), reported automatically after the sale and re-sent every 4 minutes when they cannot be sent.
A return issues a credit note automatically.
A reporting recovery screen: pending and rejected documents with diagnosis, and resuming the send.
A password-protected ZATCA key recovery bundle to move the keys to a new device.
RSD: receiving, dispensing, cancelling a dispense on a patient return, and a return to the supplier, in a queue that retries and never loses a notification.
Reading the GS1 DataMatrix of a serialised pack.

Selling, printing and signing work without internet.
Reporting to ZATCA and RSD, and sync, resume automatically when the connection returns. A connection to the server is required at least once every 21 days to renew the licence.
An electronically signed licence bound to the device. When it expires only new selling and purchasing stop; backups, ZATCA, RSD and reports remain.
The trial: 14 days or 100 invoices, whichever comes first.

ZATCA keys and RSD passwords are encrypted with AES-256 using a key bound to the device.
Passwords use PBKDF2, with a temporary lock after 5 wrong attempts; a sale and its entry run completely or not at all.
Permissions per role and module (view/add/edit/delete), and an activity log.
Backups daily, at shift close, and manual; a restore keeps a safety copy before it.
Signed updates, and a full Arabic interface with English.
A read-only system health card: app version, the journal schema, unreadable journal days and the PC time zone, with a button to copy the support details. Anything not read stays unknown.

It does not file the VAT return; the accountant files it.
The point of sale does not issue standard tax invoices (B2B) with clearance in daily selling.
There are no consolidated branch reports; the VAT worksheet is per database.